Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine my correct size in Alegria shoes?
Most of our styles follow European sizing. We provide a comprehensive size conversion chart on each product page to help you translate your US size to the perfect Alegria fit.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the outsoles are clean and free of wear to qualify for a full refund.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your new shoes sooner.
Are Alegria shoes suitable for professional use?
Yes, many of our collections feature slip-resistant outsoles and ergonomic footbeds designed specifically for healthcare professionals, teachers, and anyone on their feet all day.
Can the insoles be replaced or removed?
Many Alegria styles feature our signature removable footbed, which allows you to replace them with custom orthotics or fresh Alegria replacement insoles to extend the life of your shoes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options via Afterpay for eligible orders.